What is the shelf life of your nuts?
Raw nuts can last months. Just keep them in a cool dry place. Roasted nuts last around 90 days if stored correctly.
How long does chocolate last?
Actually quite long. The shelf life on milk chocolate is about 12 months. Dark chocolate is even longer at 2 years.
What happens if my Merkens buttons are thick when melting?
You can add a small amount of oil when melting. Merckens wafers are a compound chocolate and have a tendency to get a little thick.
At what temperature should I melt my chocolate?
Great question. When you are using real chocolate you can melt it around 110 F and cool it down to about 85 F to work with it.
What should I melt my chocolate in?
You can use a double boiler but we recommend a crock pot (on low). Using a crock pot will avoid adding any moisture which can ruin the product yikes! IF you use a crockpot on low you can control the temperature and water exposure.
What does raw mean?
Raw means we don’t cook the nuts. We don’t process the nuts. It is as if it came out of the shell. Which is the healthiest way to go!
How do you roast your nuts?
We process our nuts in house! We roast daily in peanut oil and salt them.
How often do you roast nuts?
We roast every day!
Are there any allergen considerations for your products?
We package our products in the same facility as peanuts, tree nuts, wheat, soy, and milk products.
Are nuts Kosher?
Yes we are Kosher certified.
Are your products gluten free?
Yes nuts and chocolate are considered to be gluten free. However, we are not a gluten free facility. We process pretzels, cookies etc. When purchasing our products be cautious of what is inside the chocolate. This may not be considered gluten free.
Can I visit your shop?
Yes! We have a walk in retail facility. No need to order online just stop right in.
What is your return policy?
We’re sorry that you want to return your order. Please call us at 716-674-0514 to discuss your return options. We would be happy to refund or replace your item.